One World Training

Dieter is the President and Founder of One World Training as well as the Director of Training. He has a Master's degree in TESOL (Teaching English to Speakers of Other Languages) as well as a Master's degree in Language & International Trade, which gives him a strong understanding of both language and business. He has been in the training world for more than 20 years and has worked on projects in the Philippines, Mexico, Argentina, Costa Rica, Germany, Thailand, Korea, Japan, Vietnam, India and Indonesia.  Highlights of his career include managing the development and implementation of a state-of-the-art language and culture training program for call centers across the globe, training and certifying Master Trainers, and leading the language team for a call center project in India.  He also directed the language portion of a program in Multilateral Diplomacy in Vietnam, taught in a Pre-MBA program in Indonesia, and worked as the Chair of the Business English Department at a private college in Thailand (where he led an ongoing teacher training and development program). In addition, he has been managing and teaching in a summer graduate preparatory program for international MBA and Telecommunications students at the University of Colorado since 2003.  Dieter has served on the Executive Board of Colorado TESOL for the past six years, including two years as President, and he has been certifying teachers in TEFL (Teaching English as a Foreign Language) in Colorado since 2001.

Matt Baca combines more than 15 years of teaching and facilitating experience with solid instructional principles and humor to provide high-energy, highly participatory training sessions. His expertise is geared to the needs of international professionals and call center agents worldwide, and he has designed and deleloped a number of highly effective and engaging courses and videos.  Since 1996, he has served as corporate trainer and instructor of international business students and professionals in universities and businesses spanning the globe, including Latin America, Europe and Central and Far East Asia.  He has also been managing and teaching in the Graduate School Preparatory Program at the University of Colorado with Dieter Bruhn since 2002. In the past, he worked as the Corporate Training Director for Silicon Mountain, Inc., a high-tech sales company in Boulder, where he designed training programs and assessments for managers, directors and C-Level executives to ensure strategic growth within the company. In addition, he worked as Lead Instructional Designer at TeleTech, a global call center company.  Matt has a Master's degree in TESOL, and he has also taken a number of MBA courses.  This combination gives him a solid background in both language and business and allows him to bring real-world experience into the training room.